How To set up an IMAP email account in Microsoft Outlook (Office) on a MacBook

Awesome! Since you're using Vivahost, here's how to set up your IMAP email account in Microsoft Outlook on Mac, using Vivahost-specific settings.


âś… Vivahost Email Settings for IMAP Setup

Setting Value
Email Address you@yourdomain.co.za (replace with your actual address)
Username Same as your email (e.g. you@yourdomain.co.za)
Password Your email password (set when the mailbox was created)
Incoming Mail Server mail.yourdomain.co.za
Port (IMAP) 993
Encryption SSL/TLS
Outgoing Mail Server mail.yourdomain.co.za (SMTP)
Port (SMTP) 465
Encryption (SMTP) SSL/TLS

đź’» Outlook Setup Steps Recap (Using Vivahost Settings)

  1. Open Outlook

  2. Go to Outlook > Settings > Accounts

  3. Click "+" > New Account

  4. Enter your email address and click Continue

  5. When prompted, choose IMAP/POP or "Other Account"

  6. Manually enter:

    • Email + password

    • Incoming: mail.yourdomain.co.za, port 993, SSL

    • Outgoing: mail.yourdomain.co.za, port 465, SSL

  7. Save and finish


⚠️ Trouble Sending Emails?

Make sure your ISP or firewall isn’t blocking port 465. If sending still fails:

  • Try switching the SMTP port from 465 to 587.

  • Make sure SMTP authentication is enabled (use same username/password as incoming).


 

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